On Hold Marketing

CAPTIVE AUDIENCE + MARKETING OBJECTIVES + RESULTS ORIENTED ADS + PROFESSIONAL SOUND = RESULTS

On Hold Marketing is one of the most effective and efficient marketing opportunities your business has. You already know callers waiting on hold are interested... because they called. Use the time they wait to educate them about your products, let them know about company announcements, up-sell, cross-promote, and remind them why they should do business with you.

CALL TODAY! 888.465.3661

The dreaded beeps, saxophone solo, radio and worst of all – silence, do nothing but waste your callers’ time. Take advantage of that time and make the right impression by feeding your caller clear results oriented information while they wait on hold.

 

Improve Your Customer Service

  • Music and messages help keep callers entertained and calm.
  • Fewer hang ups.
  • Callers think you're getting back to the phone more quickly.
  • Callers know they are on hold rather than wondering if you've hung up.

Strengthen Your Brand

  • Present a professional, trustworthy company image.
  • Communicate your competitive advantages.
  • Customers hate listening to beeps or silence when on hold, which can damage your image among customers and prospects.

Increase Your Sales

  • Professionally-scripted, results-oriented messages educate customers about new deals.
  • Messages can improve awareness of cross-selling and up-selling opportunities.
  • Speak directly to a captive audience.

We can serve any business phone system.
Let us help you stop losing money and start making more with winonhold.com's On Hold Marketing Service.

Our Process

 

Login to Account

Select Music

recording_icon.png

Select a Voice

Create Message

Click Submit

 
 

After that, we stay in contact with you to keep your messages updated with fresh content.

 

Peer Reviews


In 2012, winonhold.com (with Greystoke Insights and the On Hold Messaging Association) commissioned an anonymous, 3rd-party survey of our customers' experience.

Here's what our customers reported:
 

Of those who participated, 87% said they were likely to recommend On Hold Marketing, and 86% reported that On Hold Marketing adds value to their company.


Additionally, participants rated On Hold Marketing more effective at growing their business than Internet, TV Advertising, Direct Mail, Print Advertising, Radio Advertising, Out-of-Home Advertising, and the Yellow Pages.

 
 

87% reported they would recommend On Hold Marketing

86% reported On Hold Marketing adds value to their company

When Compared to Other Strategies, On Hold Marketing was rated More Effective for Business Growth

 
 

Advertising Co-op

When you sign with Harris, you'll receive a POAE sheet for each vendor you advertise.

The attached sample is based on the Standard Package, using four vendors. Figures include all expenses incurred with the system, including non-vendor-related messages.

Many companies pay for most or all of their systems using this simple, free, easy-to-use system – available only through Harris Communications.

On Hold Marketing Packages

Winonhold.com has developed the most comprehensive On Hold Marketing and advertising program anywhere for Win Companies.
Sign up for one of our packages and begin to enjoy the following features:

  • Your own winonhold.com self-service website where you can choose from a pre-written library of nearly 5000 scripts, listen to music, review past productions, and schedule new productions!
  • Access to our Certified Professional Scriptwriters for message development.
  • Use of 100-percent digital equipment (Manufactured in USA!) and all cabling with a 72-hour equipment replacement guarantee during the life of your program – NO equipment to buy!
  • Professional production in our fully digital studio by national voice talent!
  • Fully licensed music from our extensive collection.
  • Toll-free customer service and technical support with a real person.
  • Automatically generated Co-op Sheets to help you pay for your system
  • Free scheduled update reminder service to help you keep it fresh!
  • Our 100% satisfaction guarantee!
 

Premium

  • Unlimited Updates
  • Up to 8 Scripts Per Production
  • Male, Female or M & F Voices
  • Free Custom Holiday Production

The Premium Package was developed for companies who wish to keep their messaging fresh! It's a great way to advertise new products, counter days, seminars or anything else you'd like to advertise throughout the year! 

Change music, messages, or both as many times as you'd like throughout the year. The Premium Package is our best seller.

Standard

  • Up to 4 Custom Updates per year
  • Up to 6 scripts per Production
  • Male OR Female Voice
  • Free Generic Holiday Production

The Standard Package is for companies who need to change productions no more than four times a year, and who leave customers on hold for shorter periods of time. 

Works well for customers who want to change seasonally, or who only need three changes a year, but want to keep an extra production "in their pocket" for customer appreciation days, unexpected new product changes, etc.

Basic

  • Up to 2 Custom Updates per year
  • Up to 6 scripts per update
  • First Available Voice
  • Holiday Production Extra

The Basic Package is a great place to start for newly-formed companies who understand the value of high-quality marketing, but are on limited budgets, or who have very short hold times. 

We recommend that companies who choose this package keep a close eye on hold times & customer growth in order to optimize the effectiveness of their onhold marketing system.