Many of you have probably already met and spoken with me as I make the rounds to ensure your On Hold Messaging is the best it can be – if you haven’t heard from me yet, you may want to consider updating your messages! I’ll be happy to answer all your questions and have been hard at work keeping our turn-around time super fast (our average for 2019 was 8 hours precisely).
I have also been working to keep our script library fresh and reflective of your current stock of products and services. Here’s where I need your help the most – nobody knows your showroom, warehouse, or counter stocks like you do! I’d love the chance to write about a new vendor, so take a look at our script library! If you don’t see one of your vendors or product lines, use the Request Script function to let me know, and I’ll get right to work expanding our catalogue.
If you have any questions ahead of the Show this March, now is a great time to reach out and ask them! I’ll be happy to help you craft a fresh message or troubleshoot any issues you may be having. When was the last time you called your own phones to see what your customers experience? If it’s been a while, send me an email or give me a call and I’ll do it for you – and I can give some recommendations to improve your messaging and turn it into a better tool to move product out your door!